Your IT Change Management Process and Toolset workflows serve quite different different purposes, however ensuring the alignment between them is critical to the overall credibility of your IT Change Management Process. Workflow validation focuses at the very heart of your Process Design activities.
In this short video blog I will explain:
What a Workflow is?
Why it is important?
The difference between a Process & Toolset workflow
Why it is so important to align your Process & Toolset Workflows?
Share with you my golden rule for aligning Process & toolset Workflows to ensure you have alignment and harmonisation.
Watch it below.....
How to Kick Start Your ITIL Change Management Process:
Five key strategies for enabling formal IT Change Management Process adoption within your orga...
January 1, 2017
7 Strategies for Improving Your IT Change Management Process while Balancing your Operational Commitments